Frequently asked Questions

We use only premium, LWG Gold-certified leather. It's recognized globally for meeting the highest standards of environmental responsibility and craftsmanship. Our leathers include vegetable-tanned, pebbled, suede, Crazy Horse, and more, each selected for its durability, richness, and ability to age beautifully.

Yes. Sustainability isn’t a trend for us, it’s a responsibility. We craft our handbags to last, choose low-impact materials, use recyclable packaging, and partner with ethical tanneries to reduce waste and environmental impact.

Each leather type has unique care needs, and we make it simple. Visit our Leather Care Guide to learn how to protect and preserve your bag’s beauty. From suede to Crazy Horse and beyond, we've got tips for all the bags you might find here at Daneault. Caring for your bag ensures it ages with character and remains a companion for years to come. Check out our Leather Care Guide!

We currently ship across the U.S., with plans to expand internationally soon. Sign up for our newsletter to be notified when international shipping becomes available.

We offer complimentary standard shipping on all U.S. orders over $150. Expedited options are available at checkout for an additional fee.

Orders are processed within 1–3 business days. You'll receive a confirmation email with tracking details as soon as your order ships.

Absolutely. Once your order is fulfilled, you’ll receive a tracking number. You can also visit our Track My Order page anytime.

We offer free returns on unused, undamaged items within 14 days of delivery. All items must be returned in original packaging with tags attached. Add link to returns policy.

Simply email us at admin@shopdaneault.com with your order number, and we’ll guide you through the process. Check out our Returns page for more information.

Yes. If you'd like to exchange an item for a different color or style, just let us know when initiating your return. Check out our Returns page for more information.

While we don’t offer traditional gift wrapping, every Daneault order arrives in our signature minimal packaging. It is recyclable, elegant, and ready to impress.

Yes! Just leave your note during checkout, and we will include a card in your purchase. If you check this is a gift we can email them a gift is coming notification.

Always store your bag in its dust bag with light tissue or bubble wrap inside to help retain its shape. Keep it in a cool, dry place out of direct sunlight.

Blot (don’t rub) moisture with a clean cloth and let it air dry naturally. Never apply heat. For suede or vegetable-tanned leathers, follow specific care tips in our Leather Care Guide.

Each Daneault piece is designed in the U.S. and handcrafted by skilled artisans using ethically sourced materials. We produce in small, intentional batches to ensure quality and reduce waste.

We believe handbags should evolve with you. Our patented reversible and convertible styles reflect our core philosophy: that form should follow function beautifully. They're designed to adapt to your lifestyle, not limit it.

Yes. Our Reversible Purse design is patent protected, a testament to our commitment to innovation in craftsmanship and timeless design.

We’re proud to be featured in Modern Luxe Magazine, The Carry Edit, and by creators and customers who value purpose-driven luxury. See more on our Press & Reviews page.